Tesla Daimonds Terms
Return Policy: We hope your experience and purchase have exceeded your expectations. If for any reason you are not satisfied, we will gladly accept your timely return for a refund within 7 days on all diamonds Sold on TeslaDiamonds.com. However all setting are non-refundable (this includes Solitaire, Halo, and Side Stone settings). We cannot accept returns after 7 days from delivery. Any returned merchandise should include the original packaging and be in the original condition as when it was received. Exchanges must be made within 7 days of receiving the diamond. Still have a questions? Send us an email here, or give us a call 864.558.7788. All walk-in sales are final, (32 S Main St STE 202 Greenville SC 29601)
Deposits: All deposits placed are 20% of the diamonds price tag. Deposit last for 2 week unless specified differently. Once a deposit is placed, a contract/receipt will be sent to your email address. $499 of the deposit is non-refundable, this is because we are taking the diamond off the market. However you are still given our 7 day return policy. ($499 fee still applies even if returned). Still have a questions? Send us an email here, or give us a call.
Deposits: All deposits placed are 20% of the diamonds price tag. Deposit last for 2 week unless specified differently. Once a deposit is placed, a contract/receipt will be sent to your email address. $499 of the deposit is non-refundable, this is because we are taking the diamond off the market. However you are still given our 7 day return policy. ($499 fee still applies even if returned). Still have a questions? Send us an email here, or give us a call.
Disclaimer: These reports are not a guarantee. Its contents represent the opinion of the grader (IGA labs) at the time of the inspection. All diamonds are clarity enhanced and the recipient has the faculty to consult a credentialed Gemologist about the information contained herein. At the time of examination, the grading of gemstone was based on use of 10X magnification, measuring device, electronic carat balance, light source, master comparison diamonds and ultra violet light. Limitations may apply if gemstone is graded within setting.
Diamond Grading Scale: All of our diamonds are graded off of the IGL/IGA SCALE (Unless specified differently.) This does not mean each diamond will come with an IGL or IGA certificate but that this is the scale on which we grade our diamonds. We DO NOT grade our diamonds off the GIA SCALE as they are much more conservative and much higher in cost.
Appraisals: Our appraisals go off of the Lab certificate of the loose diamond. (If provided)
Invoice: An invoice is given for each diamond sold on tesladiamonds.com through our website to your email.
Shipping: Tesla Diamonds ships with Fedex and all packages are fully insured to cover all cost.
Tesla Diamonds Privacy Notice
This privacy notice discloses the privacy practices for (Tesladiamonds.com). This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 864.828.1203 or via email info@tesladiamonds.com.
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 864.828.1203 or via email info@tesladiamonds.com.